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Workshop: Managing Employee Discipline and Dismissal


All workshops are run both publicly and in-house

Course information

Enquires

Contact Michelle du Toit
Manager:  Workshops:  Workinfo.com 
Tel:      +27 (0)11 781 4228(Office)
Fax:     +27 (0)86 689 7210
Cell:     +27 (0)83 232 2004
Email:   michelle@workinfo.com

 


Course Content

Managing Employee Discipline and Dismissal

MODULE 1 - INTRODUCTION TO MANAGING DISCIPLINE AND DISMISSAL

  • Managing The Individual Employment Relationship
  • Covenental vs Contractual Elements
  • Covenental Elements and Human Relations Skills
  • Contractual Elements
  • The Individual Contract of Employment
  • Common Law Contract of Employment
  • Labour Relations Act 66 of 1995 & the Code of Good Practice
  • Distinction Between Performance & Conduct
  • Fairness Principles

MODULE 2 - MANAGING EMPLOYEE CONDUCT

  • What is the distinction(s) between Conduct (Misconduct), Performance (Incapacity), Ill-health (Incapacity), and Incompatibility?
  • Definition of conduct
  • Establishing standards of conduct
  • The process of correction
  • The circumstances
  • The consequences to the parties
  • Before taking disciplinary action
  • The investigation
  • The allegations
  • Notice of intention to hold a disciplinary enquiry
  • Suspension pending an enquiry
  • Selecting an appropriate chairman
  • Representation
  • Interpreter
  • Opening the disciplinary enquiry
  • Taking notes
  • Clarification of the facts
  • Summing up
  • Reaching a verdict
  • Mitigation
  • Determining the penalty
  • The right to appeal?
  •  Communicating standards of conduct.
  •  Improving Poor Work Habits.
  •  Recognising Acceptable/Improved Conduct.
  •  Disciplinary Hearing.
  • Fairness principles in the context of managing conduct.
  • Fairness principle 1: be objective
  • Fairness principle 2: let the employee state his case.
  • Fairness principle 3: procedural fairness.
  • Fairness principle 4: substantive fairness.
  • Fairness principle 5: determine a fair and reasonable disciplinary measure.
  • Fair decision guides

MODULE 3 - MANAGING EMPLOYEE PERFORMANCE

  • Definition of work performance.

  • Establishing workplace examples of performance areas.

  • Process of managing work performance.

  • Conclusion.

  • Module Map.

  • Summary.

  • Fairness Principles in the context of managing performance.

  • Fair Decision Guides.

  • Setting Performance Standards

  • Work Performance Counselling

  • Recognising Improved Performance

  • Effective Follow-up Action

  • Work Performance Investigation

MODULE 4 - MANAGING EMPLOYEE GRIEVANCES

  • Managing Employee Grievances

  • Fairness Principles in the context of Employee Grievances

  • Informal Grievance Hearings

  • Formal Grievance Hearings

MODULE 5 - MANAGING EMPLOYEE INCAPACITY (ILL HEALTH)

MODULE 6 - MANAGING EMPLOYEE CONFLICT

  • The definition and causes of conflict

  • Handling conflict

  • Managing relationships

  • The effects of unresolved conflict on the IR climate

MODULE 7 - SUMMARIES OF LABOUR RELATIONS ACT 66 OF 1995
CODES OF GOOD PRACTICE ON SEXUAL HARASSMENT, UNFAIR DISMISSALS
CASE STUDIES, ROLE PLAYS AND UPDATES


Duration

Each module is typically run over 2 days


Workshop Material

Delegates receive a comprehensive workbook and course material


Delegates

This course is suitable for

  • Human resource practitioners
  • Industrial relations managers
  • Senior line managers
  • Supervisors

Costing

  • In-house courses are subject to quotation

Costing per delegate (public workshops only)

R4 360.00 per delegate (excluding VAT)

R4 970.40 per delegate (VAT Inclusive)

Included in the fees

  • Course material
  • Parking
  • Refreshments
  • Lunch
  • Certificate of Attendance

Please note

  • Training is conducted with extensive use of questionnaires, case studies, exercises, role-plays and a training video.
  • Delegates are also supplied with a course workbook, which serves as a "job aid" when back on the job and involved in recruitment.
  • Delegates are encouraged to attend the course with their laptops / notebooks.

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