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I ndustrial Relations
Scope
of Services - Industrial
Relations
- Assisting with or chairing disciplinary and grievance hearings·
- Facilitating poor performance / incapacity counselling meetings
- Drafting and negotiating disciplinary and workplace codes
- Negotiating recognition / access and procedural agreements
- Negotiating wage and substantive agreements
- Assistance in preparing for / or representation in Mediation and
Arbitration proceedings (CCMA and Bargaining Councils), subject to the
Rules of the CCMA.
- Guiding employers through organisational restructuring exercises
(retrenchments / redundancies / changing conditions of employment) and
assisting with / leading the consultation / negotiation processes
- Guiding employers through strikes, go-slows, work-to-rule, lockouts,
picketing and other industrial action
- Contract Administration & Interpretation
- Grievances
- Arbitration
- Managing and Monitoring Union Relations
- Workplace Forums
- IR Policy Development
Consultants
Workinfo.com provides onsite labour consulting services at preferential consulting
rates. To contact us for consulting services, please use the contact form
below:-
For urgent queries, please contact our office number 011 781 4228. We
will ensure that a qualified consultant contacts you as soon as possible.
Solutions
We provide an integrated solution to day to day
industrial relations and employee management concerns. We ensure the
transfer of essential IR skills and knowledge to supervisors, management
and employees / shop stewards. Each client's needs are evaluated
individually and appropriate interventions costed and agreed to by client.
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Industrial Relations Solutions |
Description |
| Employer Association Membership |
- Membership of registered national independent employer
association, promoting employer interests and effective
implementation of labour legislation.
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| Industrial Relations Corporate
Compliance Audit |
- Comprehensive industrial relations audit focusing on
compliance with labour laws and accepted industrial relations
practices. Ensuring IR strategies are aligned with corporate
goals / business objectives.
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| Supervisory and Shop Steward IR
Training |
- On-site training of key employees on essential IR practices,
ensuring effective transfer of skills into the organisation.
Focusing on managing employee conduct, performance, incapacity
and grievances.
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| Bi-annual seminars on labour
developments |
- Labour law seminars conducted by in-house consultants and
recognised labour attorneys on key developments in labour laws,
case law and workplace practices.
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| Industrial Relations Management
Manual |
- Development of customised and practical IR manual addressing
significant and most common IR interventions, from strikes and
industrial action to initiating disciplinary action &
monitoring time and attendance.
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| Employee communication - Line
Ups |
- Implementation of daily / weekly communication strategy
ensuring corporate goals, key business indicators, and essential
skills, knowledge and behaviours are transferred to employees.
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S upport Services
In addition to the IR Solutions offered by Workplace
Performance Technologies we provide a range of ongoing onsite support
services. Our services may either be retained through membership of the
employers association or on an ad hoc basis. Designated Regional Account
Managers provide support services.
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Industrial Relations Services |
Description |
| Chairing of hearings |
- Chairing of Disciplinary / Appeal / Dispute hearings
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| Wage Negotiations |
- Preparation for and facilitating of annual wage negotiations.
Strike preparation and representation in collective dispute
proceedings.
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| Pre-hearing preparation |
- Pre-hearing preparation (internal hearings, conciliation
and arbitrations). Representation at CCMA proceedings (subject
to the Rules of the CCMA regarding external representation),
alternatively, securing the attendance of legal representation.
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| Designated regional consultant /
account manager |
- Regional Account Managers providing on-site and telephonic
support services. Assist in all legal and trade union disputes,
and drafting appropriate documentation.
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| Free Monthly e-newsletters &
legislative updates |
- Comprehensive free monthly e-newsletter covering key HR / IR
issues (Skills training, Employment Equity, IR, Labour court
awards, and emerging HR issues)
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| Telephonic support |
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M etrics & Measurements of
Success
In consultation with the client, specific performance
indicators are determined to ensure that industrial relations outcomes are
being achieved. Aside from meeting legislative requirements, critical
industrial relations outcomes are identified in accordance with corporate
goals and objectives.
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- Reduced staffing requirements
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- Comparative salary / wage costs
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- Awareness of Company rules and regulations, parameters for
acceptable performance and conduct
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- Employee grievances and disputes (employee satisfaction)
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- Transference of IR skills to supervisors
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- Limited third party intervention
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- Improved employee productivity
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I mplementation &
Monitoring
Through regular client contact reports and status
briefings, the client is in a position to evaluate, revise and monitor the
implementation of agreed industrial relations activities.
Related
Services
Contact form
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